JOB TITLE: Office Assistant/Medical Records – Outpatient Treatment Services

LOCATION: On-site, Rocky Point, Pender County

SCHEDULE/ HOURS: Monday-Friday between 7am-5pm and occasional Saturday coverage from 6:30am-10:30am, 40 hours

JOB POSTING:

Join our dynamic team as an Administrative Support Specialist for our Outpatient Treatment Services (OTS) program! In this vital role, you'll provide essential secretarial and administrative support, helping to maintain accurate client records and ensure smooth daily operations. You'll work closely with a dedicated team, gaining valuable insight into all OTS programs while contributing to the overall success of our mission. If you're organized, proactive, and ready to make a real impact in a fast-paced healthcare environment, we want to hear from you! Compliance with OSHA standards on bloodborne pathogens is required, as your role may involve exposure to various body fluids. Be part of something meaningful—apply today!

REQUIRED EDUCATIONAL/QUALIFICATIONS:

• High School Graduate with some business courses.
• Two (2) years secretarial or clerical experience

OR

• Equivalent combination of education and experience.
• Experience in third party medical billing.
• Ability to work a flexible schedule

SUMMARY OF DUTIES:

• Performs a variety of secretarial and administrative support duties.
• Provides clerical and administrative support for proper maintenance of client records.
• Knowledge of all Outpatient Treatment Services (OTS) programs.
• Assisting the staff of OTS in daily procedures.
• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• General knowledge of the program and related functions as needed.

• General knowledge of office practice and procedures.
• Working knowledge of health information management/medical records compliance standards, procedures and processes.
• Ability to communicate effectively in person and by telephone.
• Ability to operate any office machines required by the position such as computer and printer, typewriter, calculator and other equipment.
• Working knowledge of Microsoft Office to include Windows XP and/or 2000, MS Word, Excel and Outlook.
• Ability to arrange and place records, reports and files into proper sequence.
• Ability to gather and give basic information and instructions on agency programs and services based on inquiries.
• Willingness to work with clients who have special needs and interact with them professionally.
• Considerable ability to relate well to professional staff and communicate record deficiencies and compliance needs.
• Ability to establish and maintain effective working relationships.
• Working knowledge and ability to use correct grammar, vocabulary and spelling.
• Working knowledge of arithmetic and its uses in general office work.
• Must be able to physically perform the basic life operational functions of stooping, standing, walking, fingering, grasping, talking, hearing and repetitive motions.
• Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must possess the visual acuity to prepare and analyze data and figures, operate a computer and do extensive reading.
• Strong ability to plan and organize work.
• Considerable ability to maintain confidentiality of client information and records.
• Strong ability to use sound judgment in processing and working with client information and records.

SALARY & BENEFITS:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

HOW TO APPLY:

Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.