Job Duties / Responsibilities:

The Tailored Plan Care Manager is an integral part of Coastal Horizons Center’s team approach to integrated care for behavioral health and medical care. This role provides direct support to the client through a holistic and collaborative role with the client’s multidisciplinary care team and social supports. Care Managers interact with all members of the healthcare team to keep the lines of communication open. Their role is to improve positive client outcomes through linking clients with medication management, coordinating primary and behavioral health care needs, building trust between clients and their practitioners, connecting clients to community resources, enhancing communication and maintaining continuity of care. The TCM will educate, mentor and monitor clients on issues relevant to their care.

Qualifications / Skills:

Required: a bachelor degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area, or licensure as a registered nurse (RN); Two years of experience working directly with individuals with a behavioral health (BH) condition, an I/DD, TBI, substance use disorder, and/or co-occurring conditions.

Preferred: One year experience providing care management, case management, or care coordination to the population being served; Commissioner for Case Management Certification (CCM); trained to provide evidence-based care coordination, brief behavioral interventions, clinical assessments, and to support the treatments such as medications initiated by the Primary Care Provider (PCP).